E-Commerce Account Management Services for Brands & Manufacturers

Our expert knowledge, dedicated team, and fine-tuned processes allow us to serve as an extension of your own team to make your online retail business a success.

Reach more shoppers with optimized product detail pages.

Increase conversion and help customers make informed buying decisions through some of our key services.

  • Strategic Product Detail Page Creation

  • Strategic Brand Store Development

  • Regular Site Audits

  • Keyword Research & Competitor Analysis

  • Assistance expanding into International Marketplaces

  • Brand Protection – Brand Registry

Improve your operational scores and strategically impact growth.

Forecasting demand accurately is key to running an efficient supply chain and growing sales. Successful purchase order management (POM) is critical. Our experienced team is ready to help brands (both big and small) explore best practices and processes through some of our key operational services.

  • Demand Planning

  • Purchase Order Management

  • Strategic Promotional Support

  • Detailed Sales Reporting and Analytics

Amazon Advertising Services for Brands & Manufacturers

Our expert knowledge, dedicated team, and fine-tuned processes allow us to serve as an extension of your own team to make your online retail business a success.

Reach more shoppers with Amazon Advertising Services

Drive traffic to your detail pages during peak purchase periods from new audiences most likely to engage with your brand through Amazon Advertising pay-per-click advertising.

  • Development and Execution of Strategy

  • Campaign Setup and Execution

  • Strategic Campaign Optimization

  • Weekly ROI Recaps

  • Keyword Development & Analysis

  • Assistance expanding into International Marketplaces

 
 

Order Fulfillment Services for Brands & Manufacturers

Our expert knowledge, dedicated team, and fine-tuned processes allow us to serve as an extension of your own team to make your online retail business a success. Our centrally located warehouse in Tennessee and custom fulfillment services are designed to help you meet your on-demand merchandising requirements are there to help you stock and store.

Reach more customers with our warehouse fulfillment and order processing services.

Our product fulfillment solutions are tailored to meet each client’s individual business requirements and specific needs. We ensure your inventory is properly managed, your orders are efficiently shipping, and your customers are kept happy and coming back again and again. We provide end-to-end warehouse fulfillment solutions.

End-to-end solutions for small to mid-market companies

Multi-Channel Fulfillment Services we provide:

Ecommerce Fulfillment - fulfill orders from online shopping carts

Retail Fulfillment Services - Send large orders of inventory to retailers, such as Amazon, Home Depot, Best Buy, or smaller specialty stores with physical locations.

Direct To Consumer (DTC) Fulfillment Services - Deliver orders directly to consumers.

Warehouse Services - Store your products for as long as you need to.

Warehouse storage designed to fit your needs

We are a team of experienced account managers who handle orders daily for product fulfillment and premium merchandise distribution. We offer comprehensive storage solutions that cover everything from warehousing to transportation.

  • Automated order processing

  • Real-time shipping and inventory tracking

  • Optimized stock levels and demand prediction

  • US based customer service

Looking for more information?

 

How can we help?

With over 20 years of experience in online retail, we can help develop your sales strategy, offer business solutions and help you more strategically reach customers on the world’s largest online retailers and marketplaces.

What makes us different?

We’re about more than just algorithms. Our hands-on, personalized approach means we manage your brand’s online business how you want it managed. We develop and manage everything from the initial account setup, the training your staff, content development, site auditing, inventory planning, marketing & advertising direction, case management, accounting, fulfillment, shipping and more. Free up your time and let us handle it to grow your online business!

Frequently Asked Questions

Do you offer ecommerce fulfillment for Amazon? (FBA & FBM)

Yes, we have a seamless integration with both sales channels.

How do you work with EDI?

We actively work with large retail partners requiring EDI.

How are my orders communicated to you?

Our consultation will provide you with a draft plan to improve your order management process. We will analyze several factors that affect how you handle your orders, such as your business needs, your ERP, Accounting Systems, shopping cart, and order frequency. We will also review how you receive orders from your clients. Our solution can integrate with various shopping carts and ERP’s, whether they are custom or standard, and we can upload batch files daily.

What is your order fulfillment process?

- Receive approved order from various sources

- Check and verify order by Quality Control Team

- Process order with order flow system

- Handle any volume and type of orders

- Distribute orders to multiple channels

What type of products do you handle?

We handle all types of products with the exception of environmentally hazardous substances and those products of questionable ethical or moral content. Popular products are toys, puzzles, electronics, beauty, and outdoor.

What’s the average turnaround time for fulfillment of order?

Orders received in Tennessee by 1:00pm EST ship the same day.

Can you send me an inventory report?

Yes, we have inventory reports that can be set up to be sent daily, weekly, monthly or annually.

How will you handle our returns?

Our team is ready to support you with your reverse logistics needs. We will process your returns according to your company's policy.